Privacy Policy
Privacy Policy
At Arkan Edu, we respect our customers’ privacy and are committed to protecting the personal data collected when using the website or placing orders.
1. Data We May Collect
We may collect the following data:
- Name
- Mobile number
- Email address
- Shipping address
- Order and invoice details
- Technical data related to browsing the website, such as device type, browser type, IP addresses, and cookies
2. How We Use the Data
We use the data for the following purposes:
- To process, prepare, and ship orders
- To communicate with the customer regarding the order or service
- To improve the user experience
- To process payments
- To respond to inquiries and provide after-sales support
- To send updates and offers, where applicable and with the customer’s consent
3. Data Sharing
Some data may be shared with third parties when operationally necessary, such as:
- Shipping and delivery companies
- Electronic payment providers
- Technical service providers operating the store
This is done only to the extent necessary to perform the service or comply with applicable regulations.
4. Data Protection
We are committed to taking appropriate technical and administrative measures to protect customer data against unauthorized access or unlawful use.
5. Cookies
The website may use cookies to improve browsing, analyze performance, and customize certain functions. Users may control cookies through their browser settings.
6. Data Retention
We retain data for the period necessary to fulfill operational purposes, or for the period required by law, after which it will be deleted or archived as needed.
7. User Rights
Users may request to:
- Inquire about their data
- Update their data
- Request correction of certain data
- Request deletion of their data whenever legally and operationally possible
8. Policy Updates
We may update this Privacy Policy from time to time. Continued use of the website after publication of any updates constitutes acceptance of the updated version.
9. Contact
For any inquiries related to privacy or personal data, please contact us through the official email address listed on the Contact Us page.